MyMadMadrid SL (hereinafter, “We” or “MyMadMadrid”), with CIF B86775616 and registered office at Avenida Toreros, 26 – 6 A, Madrid, 28028, Madrid, is committed to protecting the privacy and security of our users’ personal data. This privacy policy describes how we collect, use and protect the information we receive from those who visit and use our website.
1. Data Collected
We collect the following personal information from users who interact with our website:
- Name and surname
- Phone
- Zip code
- Payment information
2. Purpose of Data Processing
We use the information collected for the following purposes:
- Process and manage requests or purchases made through our platform.
- Provide a personalized experience on our site.
- Send marketing communications related to our services, when explicit consent has been given.
- Conduct analysis and improve our services.
3. Use of Cookies
We use cookies and similar technologies on our website to enhance your user experience. To find out more about the types of cookies we use and how to manage them, please visit our [Cookie Policy].
4. Third Parties and Use of Analysis Tools
We do not share personal data with third parties, except when necessary to comply with legal obligations. However, we use analysis and marketing tools, such as Google Ads, Google Tag Manager, Google Analytics 4 and Meta, to improve our services. These tools may collect information about navigation on our site, without direct access to your personal data.
5. User Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- Request access to the personal data we hold about you.
- Request rectification or deletion of your data.
- Limit or oppose the processing of your data.
- Withdraw your consent at any time.
If you wish to exercise any of these rights, you can contact us at administracion@mymadmadrid.com and we will respond to your request as soon as possible.
6. Data Conservation
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as long as we are required by law.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, misuse or unauthorized disclosure.
8. Policy for Minors
Our services are not directed to minors, and we do not knowingly collect data from minors under the age of 18. If we discover that we have collected personal data from a minor without consent, we will delete it.
Contact
For questions about our privacy policy or the processing of your data, you can contact us at:
- Phone: +34 661 354 525
- Email: administracion@mymadmadrid.com
Last updated: 29/10/2024
